THE STATE OF TODAY’S FOODSERVICE OPERATIONS AND HOW IT MAY INFLUENCE THE FUTURE.
As situations change and laws are lifted, off-premise could still prove to be a preferred way of ordering food and beverages.
1-2. Datassential, 2020
>> Latest stats and insights on THE evolving shelter-at-home situation.
COVID-19 report 15: READY OR NOT
COVID-19 report 16: THE HUMAN CONDITION
>> How the off-premise game has changed forever.
Business as usual is long gone for most brands.
>> Segment-specific insights and tips on how to continue your beverage service during shelter-in-place situations.
Utilizing beverage offerings to improve off-premise eating experiences.
Guests often tend to overlook beverages on takeout and delivery orders. In fact, a Technomic study shows that 76% of consumers do not order a beverage on delivery orders.5 The beverages you offer and how you offer them can play a key role in making you an off-premise meal provider. Discover ways to make beverages a part of the recent surge in off-premise dining. See our latest Red Diamond® TREND ALERT.
Operational changes may also need to be taken into consideration.
CREATE A TAKEOUT-SPECIFIC MENU
This can help you streamline back-of-the-house complexities when working with a smaller staff. It also can give guests the peace of mind knowing that the utmost attention is allotted to what goes into every single order. Single-serve beverages as well as batch-ready options are great ways to ensure consistency and efficiency.
SET UP A DESIGNATED DELIVERY SPACE
Streamline efficiencies by designating areas specifically for prepping packages for delivery. Also assign an employee to be in charge of delivery, with responsibilities that include receiving orders, preparing to-go bags, filling sauce containers, and coordinating with the courier (whether third party or on-staff).
ANNOUNCE YOUR TAKEOUT SERVICE
Get the message out any way and anywhere you can. Social media, emails and websites are all great ways to spread the word about your off-premise options. Also consider signs in your windows and other marketing materials. Communication is key. Ensure guests that you are doing everything you can to make sure they know that you are being as vigilant about their safety as they are themselves.
Latest News And Tools For Maximizing Off-Premise Restaurant Business:
>> The Must Have™ Menus Restaurant Response Kit
Coronavirus Response Kit for Restaurants
>> Considering third-party delivery
Should Your Restaurant Add Third-Party Delivery or Start Its Own Network?
>> More insights on switching to takeout and delivery.
Switching to Takeout and Delivery Only? Here are 7 Critical Things to Know.
>> What customers want from restaurants as they reopen
Mask, Gloves, Disposable Menus. There Is No Shortage of Places to Start.
>> Fast food’s influence on casual dining
Casual Dining Looks to Fast Food for Survival Tactics.
>> What’s the future of ‘ghost kitchens’?
Will the ‘Ghost Kitchen’ Trend Continue During and After COVID-19?